Customer Service FAQs

• Order Status - To check the status of your Internet, Phone or Mail/Fax order you must have placed an order with us and be a registered customer and signed in. Use your email order confirmation and your order number and Click Here. Simply type in your order # and your mail address that you used with the order.


• Did not Receive Your Email Order Confirmation - Check the email address you placed the order with. Please call us and tell us the porper spelling of your email address and we can resend your order and tracking numbers. Inside the email order confirmation is a link to check the status of your order.


• Did Not Receive My Order Receipt - This is provided both via email after your order with the email order confirmation and a printed version inside your shipment.


• Did Not Receive A Bicycle Motor Engine Kit Installation Manual - Our company is eco-friendly and we use as little paper as needed and we ask that you please download and print our 13 page Installation Manual because it is not included with the shipment: Download Here

Note: ( Adobe Acrobat software is required for these file to work on your PC – Get it here )

Contact Us By Email

To send us an email, please choose the subject below that relates to your question or comment or email us directly at info@kingsmotorbikes.com

• Orders
• Wholesale Inquiries
• Gas Bike Team Members
• Sponsorships
• Jobs

Contact Us By Mail

Kings Motor Bikes
15825 Stagg Street
Van Nuys, CA 91406

Contact Us By Phone

Customer Service is provided Monday to Friday 10:30am to 8:30pm Eastern Time at:
Phone: 877-354-3733
Fax: 818-782-2226

• Assistance with completing your online order
• Change, add-to or cancel your order
• General inquiries

Email & Message List

• Subscribe To Our Email List
• Unsubscribe From Our Email List
• Subscribe To Our Text Message List
• Unsubscribe From Our Text Message List

Send a Message Using The Contact Form

* Full Name: * Email: * This Email is Regarding: Select The Topic An Order Parts Service/Support Job Wholesale Inquiry Becoming A Supplier Promotions Contribution Team Member Contribution Sponsorships Other	* Cell Phone: * Home Phone: Work Phone:
*Comments:
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